Finding a System Storyboard

FINDING A SYSTEM STORYBOARD

PROJECT OVERVIEW

The client needed a quick tutorial to walk solar installers through the process for finding their system in the Enphase mobile app. Note that this page only includes the project storyboard. You may view the software tutorial here.

CLIENT

Enphase Energy

TOOLS

Photoshop, Snagit, MS Word, MS PowerPoint, MS SharePoint, Wistia

APPROACH

The client wanted to offer a suite of “just in time” in-app tutorials that would be available to solar installers while performing specific tasks.  After defining the objectives for the project,  I storyboarded screen interactions and narration for initial review and then created a version in Camtasia with voiceover (which I provided). We scheduled short, iterative review cycles for subsequent refinements to achieve the desired result.

WHAT PROBLEM DID THIS SOLVE?

This tutorial was one of several short, in-app tutorials designed to empowered solar installers to learn on the job. When an installer is at the point in the process where they need to find a system, they can easily access this tutorial from within Installer Toolkit rather than search the website or contact Enphase Support.

Storyboard Sample

Tap an image to view details.