Finding a System Software Tutorial

FINDING A SYSTEM SOFTWARE TUTORIAL

PROJECT OVERVIEW

The client needed a quick tutorial to walk solar installers through the process for finding their system in the Enphase mobile app. 

CLIENT

Enphase Energy

TOOLS

Camtasia, Adobe Audition, Photoshop, Snagit, MS PowerPoint, MS SharePoint, Wistia

APPROACH

The client wanted to offer a suite of “just in time” in-app tutorials that would be available to solar installers while performing specific tasks.  After defining the objectives for the project,  I storyboarded screen interactions and narration for initial review and then created a version in Camtasia with voiceover (which I provided). We scheduled short, iterative review cycles for subsequent refinements to achieve the desired result.

WHAT PROBLEM DID THIS SOLVE?

This tutorial was one of several short, in-app tutorials designed to empower solar installers to learn on the job. When installers need to find a system, they can easily access this tutorial from within Installer Toolkit rather than search the website or contact Enphase Support.

Project Storyboard

Tap an image to view details.

Project Video

Tap the image below to view the video.